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My standard service fee is $80 for most turntables. Linear tracking turntables start at $120 due to the complexity of these and the extra time to service them. Some turntables, especially fully automatic turntables start at $100

If your turntable needs parts, accessories (such as belts or styli) or complex repairs, then this cost is additional. I will let you know what major costs are before progressing though - but will replace belts, and do repairs that do not add for than $40 to the total

When your turntable is ready, I will email you an invoice with the details of the work carried out and total cost. You can choose to pay on collection (or before I send to you). You can pay in cash, by bank transfer or you can pay online by credit card (there is a 3% surcharge for this)

I have serviced and repaired 100's of turntables over the years, most of them have been succesfully restored to operation but some are unrepairable due to parts no longer being available, or because there is too much damage. In these cases, the service fee is still payable as I would have spent a lot of time trying to get them to work. Typically I am happy to accept your unrepairable turntable in exchange for the service fee - and will offer a 10% discount on one of my turntables for sale - just to ensure you can spin some vinyl! ;)

Any turntable that I service, sell or repair has a 3 month warranty should problems arise. Other equipment that I sell does not come with a warranty - for example amplifiers, speakers and receivers. I am happy to demo them in full working state but have no control over how they are connected or used once they leave my hands.

Indeed I can. You just need to package it up and send to my address - you can find this on my homepage. A few things to keep in mind when sending your turntable: - make sure you have a sturdy box. Typically a banana box works great - mark the box clearly as FRAGILE - tie the tonearm to the tonearm rest. Otherwise the tonearm and stylus could get damaged in transit - remove the counterweight at the back of the tonearm, wrap it separately and place in the box - place bubble wrap, scrunched up paper or something similar between the platter and the lid to ensure the platter doesn't fly off in transit. If this happens it can wreck your turntable - place scrunched up paper between the turntable and box where possible to cushion it as much as possible. - if you're not comfortable packaging your turntable, take it to someone who can package it properly and send for you. Packnsend has various options available and they have great boxes Please note that if your turntable is not sent in adequate packaging and gets to me damaged then you will need to sort that out with the sender. If I receive a turntable that isn't in a decent box, I will opt for repackaging. This is an additional cost to you. While I take great care to package and return your turntable to you, I cannot be responsibe for damage in transit.

Turntable Guy operates primarily outside of regular business hours due to the day job, with service hours typically from 6PM to 8PM during the week and from 9AM to 11AM on weekends. Please ensure you book a drop-off time online at: https://www.turntableguy.co.nz/service-page/turntable-service-or-repair-drop-off?referral=service_list_widget prior to bringing in your turntable for service or repair. This allows us to ensure that we can properly schedule your turntable service or repair and minimize wait times for everybody.

After a number of years operating out of my house, I have had a mini-media room built next to my house - for all thingsTurntable Guy related - that I have named The Lab. So it's the same address - just better :)

Yes. I do not operate conventional hours and I schedule the rest of my life around what is booked for the day. Any visits that are not booked, will not be possible.

Yes I do. This includes typical DJ turntables such as the Technics SL-1200MKII and the many variations of these fine decks. I am equally happy to work on any turntable made from 1970 through to the 2020's

I receive many queries for the list below and have to unfortunately decline working on these. Please avoid disappointment by ensuring you've checked this list. I don't repair or service the following: - turntables that were made before 1970 - turntables that are part of 'all in one systems' - typically these have a tuner, amplifier, tape deck all in one unit. If it isn't only a stand-alone turntable then I do not work on them. - B&O turntables - Garrard 301 or Garrard 401 turntables - Rewiring tonearms - Tonearm bearings - Broken tonearms - With the exception of the Technics SL-1200Mkii range, I do not repair turntables that were incorrectly plugged into 240V. Usually these are typically designed for 100V/120V (Japan/USA) or haven't been switched to 240V before plugging in. - modern 'suitcase' turntables - such as a Crosley Cruiser and everything else that looks like it I specialise in the repair and servicing of turntables only :) I do not repair or service amplifiers, speakers, tapedecks, CD players etc

No I do not. I source my belts from vintage-electronics.net and so should you because they always sell the right belt and cover a wide range of turntables.

No I do not. The number of things that can go wrong with a turntable, and the vast amount of tools, lubricants, components etc needed to repair a turntable is simply too much to cart about.